Alert Fatigue Reduction

Streamlining incident response by consolidating alarms into actionable root cause summaries

“NetAI consolidates symptoms into clear root cause summaries, reducing triage time by over 60% and enabling teams to focus on strategic tasks.”  

How the AI NOC Does It

The AI NOC tackles alert fatigue by consolidating overwhelming alarms into clear, actionable root cause summaries. Powered by Graph Neural Networks (GNNs) and intelligent automation, the AI NOC transforms noisy, redundant alerts into meaningful insights helping teams respond faster and focus on strategic priorities.

Here’s how the AI NOC reduces alert fatigue:

• Continuous Monitoring Across Domains:
  The AI NOC collects data from multiple telemetry sources including NetFlow, SNMP, syslogs, and other metrics monitoring network health in real time to ensure no critical events are missed.

• Event Correlation with GNNs:
  The AI NOC’s GNN-powered causal graph identifies relationships between events across the network. By correlating related symptoms (e.g., multiple downstream alarms caused by a single device failure), the AI NOC consolidates them into a single root cause alert.

• Root Cause Summarization:
  Instead of overwhelming teams with hundreds of alerts, the AI NOC generates a concise root cause summary. For example, instead of 50 alarms from downstream devices, the AI NOC highlights the single router or configuration error causing the issue.

• Actionable Recommendations:
  The AI NOC doesn’t just identify the root cause; it provides clear, actionable remediation steps, such as adjusting configurations or replacing faulty hardware, reducing the time spent on manual triage and investigation.

• Integration with ITSM Tools:
  The AI NOC integrates seamlessly with incident management tools like JIRA or ServiceNow, automatically creating tickets with root cause details and recommended actions. This streamlines the incident response process and ensures accountability.

• Improved Alert-to-Ticket Ratio:
  By consolidating symptoms into a single root cause, the AI NOC significantly reduces the number of tickets generated. Customers report a 73% improvement in the alert-to-ticket ratio, allowing teams to focus on high-value tasks.

Why the AI NOC Stands Out

Traditional monitoring tools flood teams with isolated alerts, leading to alert fatigue and slower response times. The AI NOC’s approach is unique because it:

• Consolidates Alerts with Precision:
  Reduces noise by grouping related alarms into a single root cause summary.

• Delivers Actionable Insights:
  Teams receive not just alerts but clear guidance on how to resolve the issue.

• Reduces Triage Time by Over 60%:
  Engineers spend less time investigating and more time resolving issues.

• Prevents Critical Notifications from Being Missed:
  By eliminating noise, the AI NOC ensures teams focus on what truly matters.