Conditional Automation and Actionable Remediation
Automating remediation by linking root causes to tailored playbooks for faster resolution
“NetAI links root causes to tailored playbooks, enabling conditional automation. For example, it diagnosed bandwidth congestion and automatically triggered a reroute, requiring no manual intervention.”
How NetAI Does It:
NetAI’s Conditional Automation and Actionable Remediation leverages its Graph Neural Networks (GNNs) and intelligent playbook integration to automate the remediation process while maintaining precise control. By linking root causes to tailored playbooks, NetAI ensures that remediation actions are executed only under specific, pre-configured conditions, allowing for faster and safer resolution without the risk of unintended consequences.
Here’s how NetAI achieves this:
Dual-Stage Root Cause Analysis: NetAI first performs Initial Root Cause Analysis, rapidly identifying the anomaly and suggesting a potential fix for quick triage. In the Comprehensive Root Cause Analysis stage, it delves deeper to ensure the accuracy of the diagnosis before proceeding with remediation.
Linking Root Causes to Tailored Playbooks: Each root cause is mapped to a specific, pre-defined playbook containing step-by-step remediation actions. These playbooks are tailored to the organization’s unique network policies, configurations, and operational requirements.
Conditional Automation: NetAI executes remediation actions only when specific conditions are met, ensuring that automation is safe and reliable. For example, in the case of bandwidth congestion, NetAI triggers a reroute only after verifying that alternate paths meet the required thresholds for latency and capacity.
Automated Execution of Actions: Once conditions are satisfied, NetAI automates the remediation process, such as rerouting traffic, adjusting QoS policies, or reconfiguring devices. These actions are performed without requiring manual intervention, significantly reducing response times.
Real-Time Monitoring and Feedback: Throughout the remediation process, NetAI monitors the network to ensure that the actions taken are effective and do not introduce new issues. If further adjustments are needed, NetAI updates the playbook dynamically for future incidents.
Seamless ITSM Integration: NetAI integrates with ITSM tools like JIRA or ServiceNow to log the incident, root cause, and remediation actions taken. This ensures complete transparency and documentation for post-incident analysis.
Why NetAI Stands Out:
Traditional tools often lack the intelligence or flexibility to link root causes to tailored remediation actions, relying instead on generic or manual processes. NetAI’s approach is unique because it:
Enables Conditional Automation: Ensures actions are executed only when predefined conditions are met, reducing the risk of unintended consequences.
Links Root Causes to Tailored Playbooks: Provides precise, context-aware remediation for faster resolution.
Reduces Mean Time to Repair (MTTR): Automates remediation actions, cutting response times by up to 90%.
Ensures Transparency: Logs all actions and decisions for accountability and continuous improvement.
Supports Scalable Automation: Adapts to complex, multi-vendor environments without requiring extensive manual configuration.