Multi-Vendor Troubleshooting

Simplifying Complex Network Environments

"With real-time topology insights, NetAI pinpoints multi-vendor network issues and provides precise resolution paths." 

How the AI NOC Does It

The AI NOC simplifies multi-vendor troubleshooting by leveraging advanced Graph Neural Networks (GNNs) and real-time topology mapping to deliver unmatched visibility and precision across diverse network environments. Purpose-built to handle the complexities of multi-vendor ecosystems, the AI NOC ensures that issues are identified and resolved quickly regardless of the equipment or protocols in use.

Here’s how the AI NOC streamlines multi-vendor troubleshooting:

• Real-Time Topology Mapping:
  The AI NOC automatically discovers and maps the entire network, including devices and connections from multiple vendors, across layers 1, 2, and 3. The topology updates dynamically, ensuring that even changes in configurations or connections are reflected instantly.

• Vendor-Agnostic Data Integration:
  The AI NOC integrates seamlessly with a wide range of protocols, including SNMP, syslogs, NetFlow, gRPC, and REST APIs. This enables collection and analysis of telemetry from devices regardless of vendor, ensuring complete, unified visibility.

• Root Cause Analysis with GNNs:
  Leveraging its GNN-powered causal graph, the AI NOC analyzes interdependencies between devices and protocols to pinpoint the exact source of issues. For example, it can identify a misconfigured VLAN on one vendor’s switch causing packet drops on another vendor’s router.

• Tailored Resolution Paths:
  The AI NOC provides vendor-specific recommendations for resolving identified issues such as configuration changes, firmware updates, or hardware replacements. These tailored playbooks ensure fixes are precise and actionable, reducing downtime and operational effort.

• Cross-Vendor Correlation:
  The AI NOC correlates events across devices and systems from different vendors, linking symptoms to a single root cause. This eliminates the need for engineers to manually cross-reference logs and telemetry from multiple tools, saving significant time.

• Proactive Issue Prevention:
  With predictive analytics, the AI NOC detects potential multi-vendor conflicts, such as mismatched configurations or capacity bottlenecks, and alerts teams before they escalate into critical issues.

• Seamless ITSM Integration:
  The AI NOC integrates with ITSM tools like JIRA and ServiceNow, automatically logging incidents and providing detailed root cause analyses and resolutions for multi-vendor environments.

Why the AI NOC Stands Out

Traditional troubleshooting tools often struggle in multi-vendor environments due to limited interoperability and siloed data analysis. The AI NOC’s unique approach offers:

• Comprehensive Vendor-Agnostic Support:
  Works seamlessly across devices and protocols from all major vendors.

• Real-Time Precision:
  Dynamically maps and analyzes the network to provide instant, actionable insights.

• Actionable Playbooks:
  Delivers precise, vendor-specific resolution steps for rapid remediation.

• Significant Time Savings:
  Reduces manual effort by automating correlation and diagnostics, cutting Mean Time to Repair (MTTR) by over 90%.

• Proactive Conflict Detection:
  Identifies and prevents potential issues before they impact network performance.