Noise Reduction for NOCs
Streamlining Alerts for Smarter Operations
"NetAI transformed a NOC overwhelmed by hundreds of alerts into a streamlined operation by consolidating related events into a single root cause alert—reducing alert fatigue and freeing engineers to focus on high-value tasks."
How NetAI Does It:
NetAI revolutionizes Noise Reduction for NOCs (Network Operations Centers) by leveraging Graph Neural Networks (GNNs) and advanced event correlation to streamline alerts and reduce operational noise. Unlike traditional systems that bombard engineers with isolated alerts, NetAI consolidates related events into a single, actionable root cause alert, enabling engineers to focus on what truly matters.
Here’s how NetAI achieves this:
Continuous Network Monitoring: NetAI continuously collects data from various sources, such as NetFlow, SNMP, syslogs, and telemetry, to monitor the network in real time. This ensures no critical event goes unnoticed while avoiding unnecessary noise.
Event Correlation with GNNs: Using its GNN-powered causal graph, NetAI analyzes relationships between events across the network. It identifies patterns and dependencies, linking related alerts to their shared root cause. For example, multiple alarms triggered by downstream devices are traced back to a single router failure.
Root Cause Identification: NetAI pinpoints the underlying issue that triggers the alert storm, such as a misconfigured device, hardware failure, or network congestion. By addressing the root cause, it prevents further alerts from being generated unnecessarily.
Alert Consolidation: Related alerts are grouped into a single, high-priority root cause alert, drastically reducing the number of notifications engineers need to review. This eliminates the "alert storm" phenomenon, where engineers are overwhelmed by redundant or low-priority alerts.
Actionable Recommendations: NetAI provides clear guidance on resolving the root cause, such as reconfiguring devices, updating firmware, or rerouting traffic. These recommendations ensure engineers can act quickly and confidently.
Automated Escalation and Integration: If alerts are not acknowledged within a set timeframe, NetAI escalates them to higher-level personnel. It also integrates with ITSM tools like JIRA or ServiceNow, automatically creating and updating tickets for seamless incident management.
Why NetAI Stands Out:
Traditional tools often drown NOCs in noise by treating every event as an isolated issue, leading to alert fatigue and slower response times. NetAI’s unique approach offers:
Intelligent Event Correlation: GNNs enable precise grouping of related alerts into a single root cause.
Significant Noise Reduction: Customers report a 73% improvement in alert-to-ticket ratio, freeing engineers to focus on high-value tasks.
Faster Resolution: By consolidating alerts and providing actionable insights, NetAI reduces Mean Time to Repair (MTTR) to just seconds.
Customizable Alerting: Teams can tailor alert thresholds and escalation policies to fit their specific needs.