Preventing Chaos
Resolving Critical Network Issues in Minutes
"When flapping BGP sessions occurred across two Points of Presence (POPs), NetAI pinpointed the root cause—a misconfigured keepalive timer on a core router—within minutes. What would have escalated into a war room scenario was resolved in just five minutes."
How NetAI Does It:
NetAI excels at preventing chaos in critical network scenarios by leveraging its Graph Neural Networks (GNNs) and real-time anomaly detection capabilities. When flapping BGP sessions or other high-impact issues arise, NetAI’s advanced diagnostics and automation ensure rapid identification and resolution, preventing escalation into costly, time-consuming war room scenarios.
Here’s how NetAI resolves critical network issues in minutes:
Real-Time Anomaly Detection: NetAI continuously monitors BGP sessions, keepalive timers, and other network metrics across Points of Presence (POPs). When anomalies like session flapping occur, NetAI detects the issue in real time, ensuring no delay in response.
Root Cause Analysis with GNNs: Using its dual-stage root cause analysis, NetAI maps the relationships between affected routers, timers, and protocols. It identifies the exact misconfiguration or failure causing the issue—such as a misconfigured keepalive timer on a core router—within seconds.
Correlating Events Across POPs: NetAI’s causal graph links related events across multiple Points of Presence, providing a holistic view of the issue and its impact on the network. This eliminates the need for manual cross-referencing between devices and locations.
Automated Incident Management: NetAI integrates with ITSM tools like JIRA or ServiceNow to automatically log the incident, root cause, and recommended remediation steps. This ensures network teams have full visibility and documentation of the issue.
Actionable Remediation Steps: NetAI provides clear, actionable guidance for resolving the issue, such as adjusting the keepalive timer on the core router. For supported configurations, NetAI can even automate the fix, reducing the time to resolution to just minutes.
Prevention of Escalation: By resolving the issue before it impacts downstream systems or customer-facing services, NetAI prevents escalation into high-pressure war room scenarios. This minimizes downtime and preserves network stability.
Why NetAI Stands Out:
Traditional tools often struggle to handle critical issues like BGP session flapping because they lack real-time diagnostics and cross-domain correlation. NetAI’s approach is unique because it:
Delivers Near-Instant Root Cause Identification: With a success rate near perfect, NetAI pinpoints issues in seconds, not hours.
Prevents War Room Scenarios: Resolves issues proactively before they escalate, saving time, resources, and reputation.
Automates Incident Management: Handles everything from detection to ticket creation and resolution recommendations.
Reduces MTTR by 90%: What typically takes hours or days to resolve is completed in under five minutes with NetAI.