Proactive Automation
Resolving Disruptions Before They Escalate
"During an upstream fiber cut, NetAI detected the disruption, identified affected prefixes, and automatically initiated a scripted failover—resolving the issue before the NOC even created a trouble ticket."
How NetAI Does It:
NetAI’s Proactive Automation leverages its Graph Neural Networks (GNNs) and advanced automation capabilities to detect disruptions early, assess their impact, and take preemptive action before they escalate. Unlike traditional tools that rely on reactive troubleshooting, NetAI operates in real time, automating failover processes to ensure network continuity without human intervention.
Here’s how NetAI resolves disruptions proactively:
Real-Time Disruption Detection: NetAI continuously monitors network telemetry, such as link states, traffic patterns, and routing tables. When an upstream fiber cut occurs, NetAI detects the disruption instantly, identifying abnormal traffic behavior and route changes.
Impact Assessment with GNNs: Using its causal graph, NetAI analyzes the relationships between devices, prefixes, and network segments. It identifies which prefixes, services, or customers are affected by the disruption, ensuring a precise and targeted response.
Automated Failover Execution: Once the affected prefixes and impacted routes are identified, NetAI initiates a scripted failover process. This involves dynamically rerouting traffic through alternate paths, updating routing tables, or reconfiguring devices to restore connectivity. All actions are executed automatically, without requiring manual intervention.
Seamless ITSM Integration: NetAI integrates with ITSM tools like JIRA or ServiceNow to log the incident and record the automated actions taken. This ensures NOC teams are informed of the resolution, even if they were not involved in the initial response.
Proactive Prevention of Escalation: By resolving the issue before it impacts downstream systems or end users, NetAI prevents escalation into a major incident. This minimizes downtime, reduces operational noise, and ensures uninterrupted service delivery.
Why NetAI Stands Out:
Traditional tools often rely on manual intervention or predefined rules for failover, which can delay response times and lead to service disruptions. NetAI’s approach is unique because it:
Detects Disruptions Instantly: Real-time monitoring and anomaly detection ensure immediate identification of issues like fiber cuts.
Automates Failover with Precision: Scripted failover processes are executed automatically, reducing Mean Time to Repair (MTTR) to seconds.
Minimizes Human Involvement: By resolving issues proactively, NetAI frees NOC teams to focus on high-priority tasks.
Prevents Escalation: Ensures disruptions are resolved before they impact end users or critical services.
Provides Full Visibility: Logs all actions and resolutions in ITSM tools, ensuring transparency and accountability.